About DLI Commercial

Experienced Builders
Delivering Outstanding
Results

Core Values

At DLI Commercial, our customers come first. We take the time to listen and understand their needs, then take the initiative to deliver high quality products that meet those needs in a cost effective manner. We take great pride in maintaining a culture of integrity and teamwork, while staying humble. As well, we emphasize continuous improvement, safety, and innovation – and we’re never afraid to think big.

Meet Our Team

We take great pride in maintaining a culture of integrity and teamwork. Our energetic new construction team based in West Chester, PA continuously strives to exceed our customers’ demands in a rapidly changing business environment.

Britt Mazzagatti, President & CEO

Mr. Mazzagatti has accumulated over 24 years of experience in real estate development, finance, and construction management and over $400 million in his project portfolio at sites throughout Delaware and Pennsylvania. He is committed to building lasting partnerships with unique, multi-disciplinary individuals and institutions. These long-term alliances form the foundation of knowledge and skill he delivers to DLI Commercial’s clients.

Project Portfolio:
• AAA Mid Atlantic Head-Quarters – 6 Story Office Building
• Reserve at Darley Green – Mixed Product and Mixed-use community in Claymont DE.
• 2500 sq. ft. luxury townhomes – Two story condos ranging from 1350-2500 Sq. Ft.
• The Renaissance Building – 8 Story Office Building in downtown Wilmington.
• MacElree Harvey Redevelopment – New construction of a 5 story office building in Downtown West Chester, PA.

Gregory Hassler, VP of Business Operations

Greg has been a key asset in building a number of companies from startup. After spending 15 years growing an IT automotive business from a garage to a $65mm company with 150+ employees including building and relocating data centers, he then project-managed the building of a hydroponic farm and packaging facility in Puerto Rico from 1600 miles away across cultural and language barriers. Greg’s experience across operations, human resources, customer service, finance, project management, facilities, IT, sales, and marketing has enabled DLI Commercial to structure the business for accelerated growth through their early years. Greg also manages maintenance and construction projects for customers such as Verizon, NRG Energy, The Vanguard Group, and Citibank, and he has helped to grow and expand DLI Commercial across new geographic regions, and add new divisions. He manages customer compliance programs and is the company safety officer, holding OSHA 30 and NFPA 70e certifications. Greg is now a NASCLA-Accredited commercial contractor, and holds commercial contractor licenses in 5 states.

Ian Martin, Project Executive

Ian has over 16 years of experience in the design and construction industry. He has performed in many roles including Project Manager, Quality Assurance Manager, Operations Manager, and Technical Advisor / Consultant. He maintains ICC special inspector certifications in Reinforcing Steel, Structural Steel, and Reinforced Concrete, and numerous ASNT Level II inspections certifications. He spent almost half of his career with Jacobs Engineering, and has worked on a $1B project for a campus renewal project at Washington University. Ian is used to managing multiple projects in high pressure and fast-paced environments, making the best use of software to keep projects organized and thinking out of the box to come up with solutions to issues quickly.

Gregory Patton, Facilities Division Manager

Greg comes from a strong background in facilities management for over 25 years, having worked for a variety of clients and managing over 500,000 square feet. He has an education in HVAC systems and is a certified HVAC-R technician, as well as having a background in IT. He has managed large refurbishment and capex projects exceeding $70 million within operational buildings, coordinating teams in excess of 50 people. Greg looks to bring his experience to DLI Commercials customers in support of their ongoing needs whether it’s post-construction or maintaining and renovating an 80 year old building.

Kseniya Sokolova, Project Manager

Kseniya possesses over 13 years of architectural design expertise, encompassing a diverse range of projects, including single and multi-family residential buildings, as well as interior design for residential and commercial spaces, both in Europe and the United States. Throughout her career, she has demonstrated a profound understanding of design principles and has honed her skills in various areas, such as developing comprehensive design documentation from initial concepts to construction documents (CDs), effectively managing projects, coordinating with consultants, and overseeing construction administration.

Kseniya’s extensive professional background has equipped her with a robust technical foundation and a remarkable ability to guide projects seamlessly from the conceptual stage to their completion in construction. Moreover, she possesses a profound comprehension of engineering design, enabling her to harmoniously integrate the technical intricacies of a project with her architectural vision.

Madeline McDade, Facilities Project Coordinator

Maddy has worked in office and project management roles within the property management and construction industries for most of her career including industrial staffing, underground locating, marble fabrication & restoration, and more. She is familiar with all administrative functions including proposals, permits, COIs, change orders, scheduling, safety training, and she is our in-house notary. Maddy started with DLI Commercial on the administrative side and has moved over to take a more direct role in facilities projects working with our facility customers to ensure a positive response and good communications to their concerns and needs, while coordinating with both internal teams and other vendors to provide quality, on-time delivery of projects.

Britt Mazzagatti, President & CEO

Mr. Mazzagatti has accumulated over 24 years of experience in real estate development, finance, and construction management and over $400 million in his project portfolio at sites throughout Delaware and Pennsylvania. He is committed to building lasting partnerships with unique, multi-disciplinary individuals and institutions. These long-term alliances form the foundation of knowledge and skill he delivers to DLI Commercial’s clients.
Project Portfolio:
• AAA Mid Atlantic Head-Quarters – 6 Story Office Building
• Reserve at Darley Green – Mixed Product and Mixed-use community in Claymont DE.
• 2500 sq. ft. luxury townhomes – Two story condos ranging from 1350-2500 Sq. Ft.
• The Renaissance Building – 8 Story Office Building in downtown Wilmington.
• MacElree Harvey Redevelopment – New construction of a 5 story office building in Downtown West Chester, PA.

Gregory Hassler, VP of Business Operations

Gregory has over 20 years of software engineering, IT infrastructure, and startup experience that he applies to project management and business operations. He has helped to expand DLI Commercial across new geographic regions while ensuring the company is working profitably and is structured for continued future growth. He seeks out innovative applications of technology to achieve business objectives and improve the customer experience while working with clients such as Verizon, NRG Energy, and The Vanguard Group. Before joining the DLI Commercial team, Gregory spent 15 years growing an IT automotive company from a garage to a $65mm company with 150+ employees. His wide range of responsibilities included designing, building, and operating the data centers, building the data processing, customer applications, and internal management systems, and running HR, finance, and marketing departments. He also project-managed the building of a hydroponic farm in Puerto Rico that started as 3 acres of jungle and grew to include two greenhouses, offices, and a warehouse and packing area.

Beth Ruth, Office Manager

Beth has extensive experience in payroll, human resources, accounting, recruiting, and designing and implementing operations policies. After graduating from Saint Joseph’s University in Philadelphia, she grew her skillset as a business support manager for a sales and marketing company for 15 years. As DLI Commercial’s office manager, Beth uses her knowledge and background to organize and streamline our back office operations.

Frequently Asked Questions on a Facilities Maintenance Company in Philadelphia

Welcome to our Frequently Asked Questions section, where we aim to address common queries about facility maintenance services. At DLI Commercial, we pride ourselves on being a leading facility-maintained company in Philadelphia, PA, and beyond.

We offer a wide range of new construction services near West Chester to commercial clients of all sizes across various Pennsylvania regions. Whether you require routine maintenance or extensive construction work, our expert teams have the knowledge and experience to keep your building functioning at its best, meeting all your certification requirements.

Frequently Asked Questions

What type of facilities maintenance in Philadelphia, PA, services do you provide?

DLI Commercial offers so many things under facility maintenance. We can help with repairs for exterior or interior, from walls to foundations, grounds upkeep, and even 24-hour emergency services in case of an unexpected issue.

What is your response time to commercial property maintenance requests?

Sometimes, plumbing or repairs can be a serious issue that needs to be fixed ASAP. DLI Commercial has a rapid response team for the sole purpose of getting to these issues quickly. If you are needing a quick repair in the wee hours of the night, we will be there, do not worry!

Can you work with existing construction plans or provide those services?

If you have a project already in motion and something happens, do not worry! Our commercial construction contractors in West Chester can help pick up where you left off. We have worked in the past with already existing plans as well as starting from scratch.

How do you handle any additional costs in Philadelphia, PA, that may arise during construction?

DLI Commercial has one of the best budget estimators when it comes to construction projects. We can usually determine how much everything is going to cost in the initial stages of building. If something does come up, like you would want to add a room or renovation to your plans, we can discuss with you beforehand how much it will add to the total. Everybody wants complete transparency when it comes to pricing, and we understand that.

Do your Philadelphia, PA, construction companies offer regional-specific services?

Yes! DLI Commercial is not just available in Philadelphia. Our team of expert commercial construction contractors serve West Chester, Wilmington, DE, Pittsburgh, PA, and so many more locations. Check out our website for the full list of cities we have helped out.

What is included in your facilities maintenance plans?

DLI Commercial has tons of reliable facility services and plans. We can help with repairs, grounds upkeep, and even 24-hour emergency services in case of an unexpected issue. We also provide regular inspections to ensure your building runs smoothly and safely for everyone involved.

Our facilities management team can analyze the condition of your building and devise a plan to keep your business plan cost-effective.

Do you provide emergency repair services in Philadelphia, PA?

Yes! We have 24-hour emergency repair services where our team of experts can be onsite as soon as possible. We understand the importance of fast response times, and we are committed to returning your building to normal operations on time. If something goes wrong in the wee hours of the night, DLI Commercial can help.

How long does a typical service last in Philadelphia, PA?

This depends on what kind of business service you need. For example, a routine inspection may only take a few hours, and longer projects like renovations or new construction in the West Chester area can take several weeks or months.

We are always upfront and honest about the length of time required for each job so that you know what to expect. This is the same for installing, training, building an office or workplace, mechanical issues like HVAC or electrical infrastructure, and more.

Is there an option to do a custom maintenance plan?

For sure! We have worked with hundreds of different commercial construction developments, including apartment complexes, healthcare facilities, and more. Our local West Chester commercial construction contractors can help create a custom plan that fits your specific needs and budget. We have done it with construction building plans, so why not facility maintenance as well?

What safety protocols do you follow in the construction industry?

DLI Commercial takes safety more seriously than anything else. We make sure that all our staff are properly trained and certified in industry-leading safety protocols. This includes wearing protective gear, using the proper tools and equipment for each job, etc.

We also have a strict policy regarding any hazardous materials or waste, ensuring they are handled safely and disposed of appropriately. DLI Commercial has a complete range of safety consulting services for doing the right thing on the property.

How experienced are your Philadelphia, PA technicians?

Not only have we been in the construction industry for over ten years, but our staff has hundreds of years combined experience in the commercial construction space. We ensure all our technicians are certified and up to date with building industry standards so you can be sure your building is in good hands.

What customer service do you provide?

When working with DLI Commercial’s construction contractors in West Chester, you can expect full transparency as well as a contact to help you through the entire process. Whether it is a routine check or something more extensive, we are always here to answer any of your questions. We strive to provide excellent customer service and make sure that all our clients are completely satisfied with their experience.

Is there a guarantee on your maintenance or janitorial services?

We can guarantee that your vision will come to life. If you do not believe us, check out our testimonials page. We have hundreds of valued customers who can attest to our commitment to quality and excellent customer service. We stand behind all our work and make sure that your building is functioning properly before we move on to the next project.

DLI Construction did a fantastic job managing our transition into our new offices. The routines we kept in order to ensure our project remained on track and on time, the frequency of communication and the responsiveness of the project team aided in making the transition process as seamless as possible. Most importantly, DLI Construction was able to translate our vision and the specs from our design team to truly bring our brand to life within our office. DLI Construction was truly a collaborative partner; working with us in a cost effective, efficient and quality construction product. The knowledge of the DLI Construction team was truly a value add to the overall success of our build-out project. On time, on budget and we had fun!

Joan K

DLI Construction is one of the most professional general contractors we’ve worked with. The entire team tactfully delivered a project of exceptional quality while staying on schedule and under budget. We hope to work with DLI Construction again on projects in the near future!

Adam L

I’ve been using DLI Commercial for the past four years for various projects at the commercial properties I manage. They are always consistent, responsive and provide excellent service. Their work is always free of errors and very high quality. I highly recommend them for any projects you may have!

Kasia N